Last updated: August 13, 2026
This Privacy Policy describes how Steven Douglas Corporation (“SDC,” “we,” “us,” or “our”) collects,
uses, and discloses your information when you visit our website at sdcautomation.com (the “Site”).
By using the Site, you agree to the collection and use of information in accordance with this
policy.
When you fill out a contact form, request a quote, or submit a parts request through our Site, we
may collect:
This information is collected through Gravity Forms and is used to respond to your inquiries, provide the services you’ve requested, and, where applicable, send marketing communications about our products and services.
When you visit our Site, we may automatically collect certain information about your device and
usage, including:
We use cookies and similar technologies to analyze site traffic, personalize content, and serve
relevant advertisements. When you first visit our Site, you will be presented with a cookie consent
banner that allows you to accept or manage your cookie preferences.
You can change your cookie preferences at any time by clicking the “Manage Cookies” link in the
footer of any page.
We group cookies into the following categories:
These cookies are essential for the Site to function properly. They enable core features such as
form submissions, security, and session management. These cookies cannot be disabled.
These cookies help us understand how visitors interact with our Site so we can improve the user
experience. They are only activated with your consent.
_ga and _ga_*. DataThese cookies are used for advertising and conversion tracking. They help us measure the
effectiveness of our advertising campaigns. They are only activated with your consent.
_gcl_au and _gcl_aw. Google’s PrivacyThese cookies enable site speed optimization and caching. They are only activated with your consent.
Our Site implements Google Consent Mode v2. This means that Google tags (Analytics and Ads) respect
your cookie preferences. If you decline analytics or marketing cookies, Google will not store
identifiers or track your activity for those purposes. Google may still collect limited, cookieless
pings for basic measurement modeling, but no personally identifiable data is stored without your
consent.
We use the information we collect to:
We do not sell your personal information. We may share your information with:
This section describes how Steven Douglas Corporation (“SDC”) sends and receives text messages (SMS/MMS) with customers, vendors, and business contacts through our business phone system.
SDC employees may text you for conversational, business-related purposes, including:
Messages are sent by SDC employees on a person-to-person basis. We do not send automated marketing or promotional text messages.
By providing your mobile number to an SDC employee — verbally, by email, in person, or on a business document — you consent to receive text messages from SDC employees for the business purposes described above. Consent is not a condition of any purchase and is not required to receive any product or service from SDC. You may withdraw your consent at any time by replying STOP to any message.
Message frequency varies. The number of messages you receive depends on your interactions with SDC staff.
SDC does not charge for text messages. Standard message and data rates may apply depending on your mobile carrier plan.
To stop receiving text messages from SDC, reply STOP, END, QUIT, CANCEL, UNSUBSCRIBE, or OPT OUT to any message from us. You may also ask any SDC employee directly to stop texting you.
For help, reply HELP to any message from us, call 440-564-5200, or reach us through our contact form.
We use your mobile number only to send and receive text messages with you for the business purposes described above. Mobile opt-in data and consent are not shared with third parties or affiliates for marketing or promotional purposes. This information is shared only as necessary with the service providers required to deliver the messages (such as mobile carriers and our business communications provider), or as required by law.
Wireless carriers are not liable for delayed or undelivered messages.
We retain personal information submitted through contact forms for as long as necessary to fulfill
the purpose for which it was collected and to comply with our legal obligations. Analytics data is
retained according to the default retention settings of each analytics platform (typically 14 months
for Google Analytics).
You can manage your cookie preferences at any time by clicking the “Manage Cookies” link in our Site
footer. You may also configure your browser to block or delete cookies, though this may affect Site
functionality.
If you are a California resident, you have the right to:
To exercise these rights, please contact us using the information below.
From time to time, we may send marketing emails to contacts who have submitted an inquiry through our Site or otherwise provided their contact information through a business interaction with SDC.
If you no longer wish to receive marketing emails from us, you may opt out at any time by clicking the “Unsubscribe” link in any marketing email we send, or by contacting us directly at the information below. We will process opt-out requests promptly and in accordance with applicable law.
Please note that even if you opt out of marketing communications, we may still contact you for transactional purposes — such as responding to an active inquiry or fulfilling a service request.
Our Site responds to cookie consent preferences set through our cookie banner. We do not currently
respond to browser-level “Do Not Track” signals, as there is no industry standard for compliance.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices
of those websites. We encourage you to review the privacy policies of any third-party sites you
visit.
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal
information from children under 13. If you believe we have collected information from a child,
please contact us so we can promptly remove it.
We take reasonable measures to protect your personal information, including hosting on WP Engine’s
secure infrastructure with SSL encryption. However, no method of transmission over the Internet is
100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will update the “Last updated”
date at the top of this page. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can
contact us: